According to Unbabel, the most complex languages to learn are Mandarin, Arabic, Japanese, and many more. I disagree. Communication itself is the most complicated language to master.

The English alphabet has twenty-six letters; we can all agree on that. Those twenty-six letters combine to become some of the most potent weapons known to man. They hold more energy and power than all the nuclear arsenals worldwide. Think about it: those same twenty-six letters can be arranged to destroy a person and lift them higher in the next breath than they’ve ever been.

As children, our race wasn’t about schooling. It wasn’t about learning everything we could or being the best at this or that. Our race was to become adults. We used to say, “When I grow up, I am going to…” Then we did grow up. And now, as adults, there are more memes than ever about not wanting to be adults anymore. But such is life! According to Monash University, the phrase “such is life” may have been Ned Kelly’s last words before he was hanged. The Cambridge Dictionary states it may have originated from the Latin Sic vita est hominum. Who would have thought you’d be learning that today?

Words cannot kill, but they can inflict a pain so deep that someone may want to die. Those twenty-six letters can ignite emotions that cause people to lose themselves, to spiral out of control. Words can be arranged like bullets, shattering a heart into millions of pieces. The wounds left behind by careless words can create a darkness like no other. And yet, those same letters—rearranged—can lift, heal, and support someone at their lowest.

On my journey to being the best version of myself, I have learned to process what is said to me. This practice gives my mind time to think and lets my emotions flow through me so that I can find the correct response. I realize that setting boundaries is essential to mental health. We have the ability to make our points without destroying the other person. It is not about winning; it is about being happy. Read that again: It is about being happy.

Trust me, I have my share of days when I don’t feel like adulting. Anyone who is an entrepreneur knows that feeling all too well. There are days when every front of life feels like a losing battle—the sense of collapse, loneliness, and the fear that everything you love is fading. You think, I know so many people—surely, they’ll come try my food! Or this is so different; everyone will want to experience it! You constantly ensure you have enough gigs lined up to stay afloat, but financial survival isn’t the only reason we do what we do. Once in a while, you create something for someone, and their response reminds you why you started in the first place. They use those twenty-six letters to lift you.

Ultimately, life would be better if we used what we have more wisely. We have two ears and one mouth—it’s time to use them proportionately. How much better would our world be if we spoke with empathy first? If we asked ourselves how we would react if someone said this to our child, how different would our conversations be before speaking? There’s a saying in the restaurant industry: If you wouldn’t serve it to your mother, don’t serve it to a guest. Why don’t we apply the same standard to our words? If you wouldn’t say it to someone you love, why say it at all?

The next time you have a difficult conversation, remember this: the words you load into your mouth can never be taken back. You have the power to destroy someone—or to lift them. Choose wisely.

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